Sharp Solutions Presents this terrific session is ALL about maintenance. A great maintenance team is an absolute necessity to the success of the property. These are the areas of focus to help this very important team.
Vicki Sharp, NALP, CAPS, CDPM Instructor
Customer Service – How maintenance affects leasing and renewals
Team Work: Leasing VS Maintenance. How to work together
Irate Residents! – Tips on dealing with upset folks
Irate Managers! – Same topic, different viewpoint
Those Vendors! – Getting the most for your money and your time.
Pets, Kids, and Other Interruptions to Your Day – Lots of info on dealing with these very sensitive residents
Documentation – The work’s not over ‘til the paperwork is finished
As you can see, this is a power packed session with all things maintenance in mind.