5 days of Training May 11,12,15,16,17 by Sharp Solutions, Vickie Sharp

WE RECOMMEND THIS COURSE for community managers and experienced assistant managers.
Earning your CAM credential allows you to demonstrate that you have the knowledge and ability to manage an apartment
community and achieve the owner’s investment goals. The CAM credential positions you well for career opportunities and
advancement.

YOU’LL LEARN ABOUT:
• Occupancy rates
• Comprehensive marketing plans
• Sales team management and product readiness
• Equitable treatment of current and potential
residents
• Resident retention and maintaining a positive
company image
• Communicating with residents
• Customer service and issue resolution
• Enforcing company policy and complying with laws
and regulations
• Property inspections
• Preventive maintenance programs
• Service request process
• Apartment turnover
• Working with contractors and vendors
• Recruiting high-caliber employees
• Employee orientation and training
• Employee evaluation
• Employment regulations and record keeping
• Analyzing the property’s financial operations and
taking corrective actions for underperformance
• Monitoring property performance to achieve the
owner’s investment goals
• Accounting principles and practices
• Maximizing net operating income
• Reporting property performance
accurately

Sign up instructions coming soon!  Mark your calendars