This session will help the participants develop a customer service program that fosters the kind of relationships that communicate that the prospects, vendors and residents are important. With the right relationships and tools in place, you’ve got all you need to build a thriving business. Residents are most impacted by the quality of your service—and […]

Detailed review of the TAA Lease Agreement and Application. Objective is to give on-site personnel a thorough understanding of the TAA Lease and rental application, ensuring that participants also understand the most recent changes to the lease agreement. The TAA Lease agreement will be reviewed in detail by paragraph. This will enable on-site personnel to […]

University HVAC Industry Changes- Includes Lunch Learn about the most recent updates in HVAC technology and regulatory changes affecting our industry. Topics include troubleshooting, diagnostics/ repair, and solutions to challenges presented by some of the new requirements. This includes how to charge using super-heat and sub-cooling, converting to dew point and bubble point as required […]